Effective date: November 13, 2025
1. Introduction & Scope
Pest Control Santa Ana ("we", "our", "us") respects your privacy. This Privacy Policy explains what personal data we collect when you visit our website or use our services, how we use and protect that data, and your rights regarding your information.
2. Information We Collect
We collect information you provide directly and information collected automatically when you visit our site.
2.1 Personal Information You Provide
- **Contact details:** (name, email, phone number, mailing address) for service inquiries.
- **Service details:** (property address, specific service requests, appointment notes) to fulfill service obligations.
- **Payment information:** (processed via secure third-party payment processors) for billing.
- **Communications:** (messages you send to us, feedback, survey responses).
2.2 Information Collected Automatically
- **Technical data:** (IP address, browser type/version, operating system) for compatibility and security.
- **Usage data:** (pages visited, time spent on site, referring/exit pages) for analytics.
3. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to improve site performance, remember preferences, and analyze traffic (e.g., via Google Analytics). You can control cookies via your browser settings. Blocking cookies may reduce site functionality.
4. How We Use Your Information
We use personal data only for essential business and service-related purposes, including:
- To **provide, manage, and improve** our pest control services and customer support.
- To **process payments** and billing for services rendered.
- To **communicate** appointment reminders, service updates, and requested information.
- To send **marketing messages** where you have consented (you may opt out at any time).
5. Legal Bases for Processing (for applicable jurisdictions)
For residents of jurisdictions that require a legal basis (e.g., GDPR), we process personal data based on one or more of the following: Contractual necessity, Legitimate interests, Consent, or Legal obligation.
6. Sharing Your Information
We **do not sell** your personal information. We may share information strictly with:
- **Service providers** (payment processors, scheduling platforms, analytics providers) to support our operations.
- **Technicians and contractors** solely to provide the contracted services.
- **Law enforcement or regulators** when required by law.
7. Your Rights
Depending on your location, you may have rights including Access, Correction, Deletion, Restriction, Objection, and Data Portability. To exercise any of these rights, contact us using the details in **Section 12**.
8. Data Retention & Security
We retain personal data only as long as necessary to provide services and fulfill legal obligations (e.g., tax records). We use **reasonable administrative, physical, and technical safeguards** to protect your information.
9. Third-Party Services
Our website may link to third-party sites (e.g., payment portals). This policy does not apply to third-party sites — please review their privacy policies.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from this age group.
11. Changes to This Policy
We may update this Privacy Policy. The "Effective date" at the top reflects the most recent version. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or privacy concerns, please contact:
Pest Control Santa Ana421 E Chestnut Ave, Santa Ana, CA 92701, USA
Phone: +1 (844) 927-9030
Email: Support@pestcontrolinsantaana.online
This policy applies to pestcontrolinsantaana.online and any affiliated services unless otherwise stated.